Customer FAQ’s Circle K Easy Pay Debit

It is a secure transaction. It requires your PIN number for authorization. Zipline’s secure web enrollment uses industry‐ standard(SSL) technology for secured transmissions online. This means that when you are on our secure website, the sensitive data transferred between you and Zipline (NPCA) is encrypted.

The security of customers data is very important to our business. We do not sell or disclose any information to a third party. The data customers provide is required to enable us to verify and link your information to their card to be able to perform an ACH debit transaction against their bank.

Is this USER ID the same as my current Bank Account PIN number?

No. The USER ID (PIN) that you select can be any 4‐digit number and does not have to be the same as the current PIN that you use with your ATM or Web ID to your bank account. It is import to remember your PIN in order to use this method of payment.

Why do you need my driver license information?

It is important to recognize that you are issuing an electronic check when you use the Easy Pay card for payment. This is the same as writing a check at the supermarket and being asked to show your driver license as an ID.

When you enroll in the program you voluntarily provide certain information in order to participate. Your drivers’ license is used only to verify your identity.

Is there a hold on my account?

There are no holds on customers’ checking accounts with the Easy Pay Debit card.

Do you check my credit score when I enroll?

We do not check credit scores.

I saw a small deposit and small withdrawal of a few cents in my bank account, what is this?

With the Easy Pay Debit card we validate your enrolled bank account information to ensure that we have the correct account number. We do this by submitting a small deposit and withdrawal to your bank account. You will need to know both values to successfully complete the account validation process. The “challenge” deposit is a test to confirm the validity of the account. The enrolled card is not activated until this deposit verification process is completed.

You will receive emails from Circle K Easy Pay to help you complete the activation process.

I am not sure I want to give my checking account information online.

You give the same information for this program that you give out when you write a check and hand it to the clerk.

How is my payment card used for payment?

Your checking account is linked to your card when you enroll. You must complete the enrollment process to activate your card before it can be used.

Where can I use my Easy Pay Debit card?

At participating Circle K locations. Use it to pay for fuel and receive discounted price rollback everyday on every fuel purchase.

Plus it automatically enrolls you in the Circle K Easy Rewards program and you get 10 points per gallon and 20 points per dollar on every purchase inside. See sales associate instore for more details.